If the Logitech microphone is selectable but you are unable to record audio, verify that the microphone is not muted by executing the following steps: If the Logitech microphone is not a selectable option, skip to Step IV. If the Logitech microphone is working and you are able to hear your audio recording, continue to Step III. If your microphone was not listed as described above, select it from the drop-down menu and repeat Steps 2-4 to verify your microphone is working correctly. Make sure the QuickCam Pro 9000 microphone is listed as the Preferred device for Sound recording (in this example we are using the Communciate STX microphone)

If there is no sound at playback, check to make sure the QuickCam Pro 9000 microphone is selected. You should see the green line move, indicating the application is picking up sound.

Windows Vista: Start > All Programs > Accessories > Sound RecorderĬlick the Record button and speak into the microphone of the camera.

Windows XP: Start > All Programs > Accessories > Entertainment > Sound Recorder.

Testing the microphone in Windows Sound Recorder For instructions on verifying that your microphone is detected by the operating system, go to Step IV. If your computer audio is muted, un-mute by:Ĭlose the Audio by clicking anywhere on your screen.īefore executing the following steps, connect your camera into an alternate USB port and make sure it is detected by the operating system. NOTE: Sample files can be found in the My Documents/My Music/Sample Music folder on your computer.īe sure that your audio output device is functioning properly and is not muted on the device itself or through the Windows operating system. Verify sound is coming through speakers:įirst confirm that you can hear sound through your audio output device (speakers / headphones) by doing the following:

Determine if the microphone drivers are loaded properly in Windows Device Manager.

Verify the microphone is selected in the QuickCam application.

Test the microphone in Windows Sound Recorder.

Verify that you can hear sound through your speakers.

To troubleshoot your QuickCam Pro 9000 microphone, do the following:

Logitech quickcam pro 9000